AR Consumer Litigation

In compliance with Article 18 of Law 144/2105, it is hereby informed that the consumer for alternative dispute resolution must contact MIAUZ via email ritta_ribeiro@hotmail.com, the competent authority for Alternative Consumer Dispute Resolution (RAL ) in your area or use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr

Competent Entities for Alternative Resolution of Consumer Disputes

Since this website sells online, the Consumer Conflict Arbitration Center corresponding to the consumer's domicile is competent.
In the event of a consumer dispute, the consumer may resort to the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or to the following alternative consumer dispute resolution entities:

1. CNIACC - National Consumer Dispute Information and Arbitration Center
Phone: (+351) 213 847 484; E-mail: cniacc@unl.pt

2. CIMAAL - Algarve Consumer Dispute Information, Mediation and Arbitration Center
Phone: (+351) 289 823 135; E-mail: Acimaal@mail.telepac.pt

3. Coimbra District Consumer Conflict Arbitration Center
Phone: (+351) 239 821 690/289. E-mail: geral@centrodearbitragemdecoimbra.com

4. Lisbon Consumer Dispute Arbitration Center
Phone: (+351) 218 ​​807 000 / 218807030.
E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt

5. Porto Consumer Information and Arbitration Center
Phone: (+351) 225 508 349 / 225 029 791; E-mail: cicap@mail.telepac.pt

6. Vale do Ave Consumer Dispute Arbitration Center/Arbitration Court
Phone: (+351) 253 422 410; Email: triave@gmail.com

7. Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
Phone: (+351) 253 617 604; E-mail: geral@ciab.pt

8. Madeira Consumer Dispute Arbitration Center
Address: Rua Direita, 27 - 1st Floor, 9050-405 Funchal; E-mail: centroarbitragem.sras@gov-madeira.pt

For more information, consult the Consumer Portal at www.consumidor.pt